TECH JOBS: SEXUAL HARASSMENT WITH BENEFITS

During the last decade of my career as a union rep, the biggest challenge was trying to hang on to basic benefits that had been won years ago. In the beleaguered newspaper industry, that battle was all uphill. We reduced sick leave and vacation time. We froze pensions and scaled back medical insurance. The pain was aggravated by almost daily reports from the booming tech startups that were offering a smorgasbord of benefits to die for (here and here): one year of paid leave for new mothers and fathers, on-site child (and dog) care, acupuncture and improv classes, free meals, midday siestas in a “nap pod,” $4,000 in “baby cash” for employees with newborns, and unlimited paid vacations.

As accomplished as I was at making outrageous arguments with a straight face, I would have had a hard time staying in character while pounding the table over nap pods. Besides, our entire focus was on trying to maintain some semblance of medical insurance and a modest retirement plan. Those shiny tech benefits formed a cruel oasis in our desert of retrogressions. Based on recent developments, however, all that glitters in Silicon Valley employee relations is not, by any stretch of the imagination, gold. As Paul Harvey used to say, here’s the rest of the story:

Despite its cutting edge image, the tech industry is a bastion of sexual harassment, a throwback to the pre-Clarence-Thomas days when male supervisors didn’t differentiate between the workplace and a pick-up bar, five minutes before last call. According to Fortune Magazine, 60 percent of the female tech workforce say they have experienced unwanted sexual advances on the job, most of them from a superior. Some 39 percent of those women said they did not report the harassment out of fear it would hurt their careers.

Susan Fowler was not among that 39 percent. She recently quit her engineering job with Uber because of what she described as a culture of rampant sexual harassment. She described her experiences in a blog post that has managed to shed a glaring light on what had been a dirty little secret of tech employment. Fowler said her manager repeatedly asked her to have an affair. She went to Uber’s Human Resources Department where, to her astonishment, she was told that it was the guy’s first offense and they were not inclined to take any action beyond a warning. Fowler said she later learned that her manager had made similar overtures to several other female subordinates, all of whom had also gone to HR and gotten the same “first offense” line. More women have since come forward with related accusations against other managers. In a quick clean-up effort at damage control, Uber brought in former attorney general Eric Holder to help with a corporate-wide sexual harassment investigation.

This kind of predator conduct was common in most workplaces 30 years ago. It went hand-in-hand with a male-dominated hierarchy and the subservient role carved out for women workers. Sexual harassment is a large umbrella. It includes unwelcome sexual advances, requests for sexual favors, lewd and offensive gender-based comments and related harassing behavior based on sex. All of that was perfectly legal until the late 1970s when federal courts, for the first time, ruled that the Civil Rights Act’s prohibition against sex discrimination covers sexual harassment. That led to seven-figure damages against employers who failed to protect their employees from sexual harassment.

All of a sudden, companies were adopting strict no-harassment policies and training supervisors to keep their hands and ribald thoughts to themselves. A lot of whining men stumbled through the 1980s, blathering to each other about how “a poor guy just doesn’t know what he can do or say these days”. By the mid 1990’s most of them had figured it out. That’s not to say sexual harassment came to an abrupt halt. It never left us, but the law and threat of punitive damages changed the workplace culture and dramatically slowed it down.

And then the tech boom hit, and it was the 1970s all over again. These nerdy, otherworldly digital gurus who redefined the workplace to make it fit a whole new approach to functionality, came programed with a manly way of thinking that had been outlawed 40 years ago. Since Susan Fowler blew the whistle on Uber, scores of women from other tech companies have come forward with their horror stories. Haana told the Guardian that her Silicon Valley manager put his hand up her shirt and groped her while they walked down the street after an off-site meeting. Joe told a leading tech blog that he witnessed a top executive repeatedly hit on and touch female staffers Joe supervised. Joe went with the women to report the incidents to the CEO but nothing was done.

Here’s how Wired.com described the culture of tech workplaces: “Kegerators, or at least well-stocked beer fridges, are standard fixtures at tech companies, right up there with ping-pong tables and beanbag chairs. Some, like GitHub and Yelp, even offer multiple brews on tap. Conferences and meetups are awash with free drinks.”

Clearly, this industry has carved out an alternative universe for a work environment, replacing the conventional office’s structure and rigidity with a party-like atmosphere that intentionally blurs the line between work and fun. Unfortunately, that’s not the only line being discarded. Title VII of the Civil Rights Act does not contain a sex discrimination exemption for cool, innovative tech companies. A word of caution to women seeking employment there: nap pods, child care and oodles of paid time off are worthless without a guarantee of a workplace free of discrimination and harassment. Sadly, such a venue seems to be a rarity in the tech industry.

SUBCONTRACTING THE AMERICAN DREAM

Just when we thought this whole craze of farming out good American jobs to third world countries couldn’t get any worse, the Air Force is now giving uniformed pilot work to Afghan and Iraqi subcontractors. The New York Times reported yesterday that the reconnaissance missions against the Islamic State and other terrorist groups are largely piloted by local drone contractors. And I thought it was bad when newspapers shipped out the copy editing function to people in India for $4.95 a day, even though they didn’t know if Snelling was a street, an avenue or a nail salon.

At least the defense department has some internal limits on subcontracting, a seemingly foreign concept in the private sector. According to the Times, the contracted drone pilots can’t be used to kill someone. They can go on spying missions and locate the target to be killed, but the button that actually obliterates the enemy – and any civilians who get in the way – must be pushed by a real, live Air Force employee. Still, it seems that we are perilously close to being able to completely contract out the next war.

Of course, that would be a real bummer for the economy. World War II was one of the country’s biggest economic booms. It created so many jobs, even women were allowed to work, at least until the guys came home. But, whether in war or peace, nobody in charge is really giving much thought to what happens when all the real jobs are gone.

The University of Michigan’s Gerald Davis has a new book (“The Vanishing American Corporation”) addressing what might well be the most urgent and perplexing problem facing our economy: the permanent disintegration of employment. Gone are the days, Davis says, when employees were the lifeblood of a corporation. Instead, they are anathema to the new corporate goal of serving only the economic interests of shareholders. And that, Davis notes, is much better done with contractors, collaborators and any other source that can be kept off a permanent payroll and benefit schedule. Following the lead of Nike, Apple, Sara Lee and others, the dominant industry trend right now is for companies to focus on design and brand management with a drastically scaled down employee force, and then contact out all manufacturing and other work to east Asia or a similar venue.

To make matters worse, according to Davis, the new digital startups all follow the same personnel architecture: a very limited number of employees and a gazillion-and-a-half freelancers and contractors. He offers a staggering illustration: the combined workforces of Google, Facebook, Yelp, Zynga, LinkedIn, Zillow, Tableau, Zulily and Box is less than the number of employees who worked for Blockbuster in 2005. In other words, millions of jobs have gone and are not coming back. The growing trend is quickly moving from stable employment to serial and multiple contracting gigs. Think Uber and Airbnb mixed with, say, freelance landscaping. For many, the American Dream has become a struggle to meet basic security needs.

The most frightening thing in this election year – well, one of them anyway – is the total silence on how to overcome this toxic structural employment problem. Hillary Clinton has proposed massive retraining programs for people needing a job, but has said nothing about where those jobs may come from in this employment-adverse economy. Bernie Sanders pushed for a major jobs program through infrastructure repair, a meaningful but incomplete and temporary fix. Donald Trump says he will create “really, really great, jobs, I mean totally terrific jobs” without offering a hint as to the how or what.

Meanwhile, the “sharing economy,” with its low-pay-as-you-go contracting and no retirement plan in sight, keeps right on growing and, by default, rewriting and rewiring the new American Way of Life. Surely there must be someone on Capitol Hill or in the White House who can stop this train long enough to figure out how to build an economy that serves us all. If there isn’t, maybe we can contract someone to do it for us.